Shipping Policy

At Toutes Pièces Auto Shop, we are committed to delivering high-quality auto parts quickly, safely, and efficiently. We understand the importance of timely deliveries and strive to provide a seamless shipping experience. Please review our shipping policy to understand our process, delivery options, and expectations.

1. Order Processing Time

  • Orders are processed within [Insert number] business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • You will receive a tracking number once your order has been shipped.

  • If an item is out of stock or requires additional processing time, we will notify you promptly.

2. Shipping Methods & Estimated Delivery Time

We offer multiple shipping options to meet your needs:

  • Standard Shipping: Estimated delivery within [Insert number] days.

  • Express Shipping: Faster delivery within [Insert number] days.

  • International Shipping: Available for select countries. Delivery times vary based on location and customs clearance.

Delivery times may vary due to factors such as weather conditions, carrier delays, or high-demand periods.

3. Shipping Costs

  • Shipping costs are calculated at checkout based on the weight, size, and destination of your order.

  • Free shipping may be available for orders over [Insert amount].

  • Additional fees may apply for expedited shipping or oversized items.

4. International Shipping

We proudly offer international shipping! However, please note:

  • Customs duties and taxes may apply, depending on your country’s regulations.

  • Customers are responsible for any additional fees imposed by customs authorities.

  • Delivery times may vary due to customs processing.

  • Some items may be restricted or prohibited in certain countries.

5. Lost or Delayed Shipments

  • If your order is delayed beyond the estimated delivery time, please contact us at [Insert Contact Email].

  • If your package is lost in transit, we will work with the carrier to resolve the issue.

  • We are not responsible for delays caused by customs, natural disasters, or carrier disruptions.

6. Damaged or Incorrect Orders

  • If your order arrives damaged or incorrect, please notify us within [Insert number] days of delivery.

  • We may request photos of the damaged item for verification.

  • A replacement or refund will be issued based on our return policy.

7. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email.

  • You can track your shipment through the carrier’s website.

  • If you experience issues with tracking, please contact our support team.

8. Shipping Restrictions

Certain items may have shipping restrictions due to size, weight, or regulatory guidelines. If an item cannot be shipped to your location, we will notify you before processing your order.

9. Cancellations & Address Changes

  • Orders can be canceled within [Insert number] hours after placement, provided the items have not been shipped.

  • If you need to change your shipping address, please contact us immediately. Once an order is shipped, address changes cannot be made.

10. Contact Us

For any shipping-related inquiries, feel free to reach out:

📧 Email: [Insert Contact Email]

📞 Phone: [Insert Contact Number]

 

This policy ensures transparency and helps customers understand their shipping options. Let me know if you’d like any modifications! 🚗